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Getting Started with Yale Smart Cabinet Lock

Here you can find the answers for Getting Started with the Yale Smart Cabinet Lock

FAQ


  • What is included in the box?

    1x Lockbody

    1x Double Door Plate

    2x Standard Lock Post

    1x Mounting Bracket

    1x Lock Post Guide

    2x M4x12 Screw

    1x Long Lock Post

    1X CR2 Battery

    4x M3x10 Screw

    1x Mounting Template

    5X 3M Mounting Tape

  • Where can I install my smart cabinet lock?

    Your Yale Smart Cabinet Lock can be installed anywhere with a door or drawer that you wish to secure. Typical installations include kitchen cabinets, bathroom cabinets, and desk drawers.

    When installing cabinet lock we recommend you install the cabinet lock as far away from the door hinges as possible.

  • Do I have to use the provided screws to install my cabinet lock?

    No, the provided screws are not required to be used to install the cabinet lock. You may use them, if you want a more permanent installation of the cabinet lock. Note, when using the double sided tape only you must clean surface before application and allow up to 24 hours for complete bondage.

  • What is the longer post used for?

    The longer post provided with the Yale Smart Cabinet Lock is used for cabinets that have a face frame or lip. This post can support face frames up to 1” tall and 1 ¼” deep. To install this post, place the post inside the hole in the smart cabinet lock. Place the smart cabinet lock behind the face frame and then close the cabinet door to adhere the post to the cabinet door.
  • Can I install my cabinet lock outside?

    Our locks have been tested to operate in temperatures ranging from -22ºF to 140ºF. The cabinet lock must be completely enclosed to ensure the cabinet lock will not be exposed to weather elements.
  • How to Install: Yale Smart Cabinet Lock

    This question has its own page. Click here to read full answer.

  • What Phones Are Compatible with Yale Devices?

    iOS

    Yale devices are compatible with newer phone models running iOS 14 or greater*. Information to help you determine the compatible iOS devices is available here.

    Android

    Yale devices are compatible with most Android phones equipped with Bluetooth 4.0 and running Android 8* or higher. We routinely test with phones from the major manufacturers, including Samsung, Google, and HTC.

    In some cases on specific phones, the Android Bluetooth stack can get stuck in a bad state, and may need to be re-started by the user by turning Bluetooth on and off. Below are specific devices where performance has been inconsistent:

    • OnePlus Phones 
    • LG V10
    • LG G4
    • LG V10
    • LG G4
    • Realme 7
    • Huawei P30