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Getting Started with the Yale Smart Indoor Camera

Getting Started FAQ

  • What is in the box?

    • 1 x Yale Smart Indoor Camera ​
    • 1 x USB C Cable ​
    • 1 x Power Adaptor​
    • 1 x Mounting Plate ​
    • 2 x Wall screws​
    • 2 x Wall plugs ​
    • 1 x Protected by Yale Sticker​
    • 1 x Quick Start Guide
  • What are the key features of Yale Smart Indoor Camera?

  • What are the dimensions and weight of the Yale Smart Indoor Camera?

    The weight is 106g.

  • What application should I use with the Yale Smart Indoor Camera?

    Yale Home is the application to use on your mobile phone. The app is available on Apple App store or Google Play.

    Download the Yale App from the App store or Google Play depending on your device.

    Once you have downloaded the Yale Home app you will need to click on create an account or sign in if you already have an account.

  • Does the Yale Smart Indoor Camera need to be connected to Wi-Fi?

    Yes,  a 2.4 GHz Wi-Fi connection is required to connect your Yale Smart Indoor Camera to your network. 

    NOTE: 5 Ghz Wi-Fi conenction is not supported.

  • Can the Wi-Fi connection be made to a MESH network?

    Yes, if you are using a mesh network, please make sure that the camera is connecting to the closest mesh node via 2.4 GHz.

  • Can I use the Yale Smart Indoor Camera with an Ethernet cable?

    No, the network connection is via Wi-Fi,  you will need a 2.4GHz Wi-Fi connection to your router.

  • Where can I find the QR-code to scan when setting up the Yale Smart Indoor Camera?

    The QR code is located under the foot stand of the Yale Smart Indoor Camera.

  • How do I install and setup the Yale Smart Indoor Camera?

    The Yale Smart Indoor Camera can be placed on surface or be wall mounted with the supplied fittings. 

    If you have already added your Yale Smart Indoor camera to your Yale Home account, in the Yale Home app, go to the settings menu (accessed by pressing the small gear icon) select your  Yale Smart Indoor Camera, scroll down to installation guides and view the in-app videos and images that show you how to install your camera. 

    Alternativy, Click here to view our installtion and set up tutorial for the Yale Smart Indoor Camera.

  • How can I adjust the physical camera head angle?

    The camera head sits on a ball joint, the head can rotate 360 degrees and tilt back and forth around 90 degrees allowing you to set the camera in a position for your preferred field of view.

  • What is the viewing angle and specifications of the Yale Smart Indoor camera?

    The viewing angle is 110 degrees and the camera has 8 x digital pan and tilt with Wide Dynamic Range (WDR).

  • Can the Yale Smart Indoor Camera run off a battery or mains?

    The Yale Smart Indoor Camera does not have an internal battery or the option to install batteries, the unit is powered using the USB C cable and plug provided.

  • What subscriptions services are available for the Yale Smart Indoor Camera?

    Cloud Recording*

    Video is captured and automatically routed to a secure cloud server, where it is saved for 30 days

    AI Motion Detection*

    Advanced AI-based camera analytics enables the cameras to differentiate between the motion of people, pets, vehicles, and delivery packages in real-time,  the user can choose to enable or disable notifications when motion is detected from these specific groups.

    *Monthly subscription required (in-app optional features)

    Click here to view more information on the Subscription services.