Secure Subscription Plan
- With 4G cellular backup and Automated Call Alerts for your Yale Smart Alarm and 30 day cloud storage and advanced AI for all cameras in your house, our Secure subscription plan makes security simple.
- Get started with a one-month free trial today!
- Subscription of £9 per month will start automatically when trial ends. Cancel at any time.
What is covered in the Secure subscription package?
Below find what is included and covered in the Secure Pro subscription package.
What is included?
Cellular Backup
- Ensures fast, stable and uninterrupted alarm service, even if your Wi-Fi goes down (when cellular service is available)
Automated Call Alerts
- Designate up to three people to receive a phone call in the event of an alarm activation.
Cloud Recording (for all cameras)
- The video from your camera(s) is safely stored on a remote cloud server for 30 days.
Advanced AI Motion Detection
- Enhanced AI to differentiate between the motion of people, pets, vehicles, and package deliveries. You can enable or disable notifications when motion is detected from these groups.
- Starts from £0.29 per day PLUS your first month is free!
How do I purchase this subscription service?
Steps for purchasing the Secure Pro subscription plan:
Step 1: Open the Yale Home App
Step 2: Click on 'Menu' in the bottom right corner of the app
Step 3: Click 'Subscriptions'
Step 4: After viewing the carousel, click 'Explore Subscriptions'
Step 5: Click the household and select 'Explore subscription' under one of the products
Step 6: Follow the instructions on the screen regarding your region
Step 7: Click 'Secure Pro Plan'.
Step 8: Click 'Subscribe Free Trial'.
FAQ's
What happens if the power goes out or the internet is down?
Our Smart Alarm Hub is designed to provide you with uninterrupted service even during power outages, thanks to its backup batteries (when cellular signal is available). Moreover, in case of an internet disruption, with the Secure subscription plan, the hub seamlessly switches to its built-in cellular connection to keep you connected, when cellular signal is available.
Please note that our Smart Indoor and Outdoor Cameras, as well as the Smart Video Doorbell, do not have backup internet capabilities. Consequently, they won't be able to maintain their connection to the outside world in such situations.Can I add more smart security devices to my Yale Home app Subscription Service?
As you install more smart security devices, you can add them to your Yale Home app Subscription Service. One subscription needed per household.
Can I receive alerts on my phone if an alarm is triggered?
Yes, the Secure plan will trigger calls to your phone. Otherwise, you will receive Yale Home app push notifications when the alarm is triggered.