• Compare products
Toggle Nav
My Cart
Menu
Toggle Nav
Account

FREE delivery on ALL orders to GB & NI. Fast delivery within 1-2 days . *T&Cs apply

Support for EFS Kit

Here you can find all the FAQ's for support with your EFS Kit

Getting Started

  • How do I disarm my system?

    Yes, you can purchase a telecommunicating panel, as an additional item, to give you this feature.

  • How do I change the Key Pad PIN?

    1. Enter setting mode: Press the Panic Button A, followed by entering the current PIN (factory default code is 0000)
      (The LED will now flash continuously.)
    2. Press Panic Button B.
    3. Enter new 4-digit PIN.
    4. Press Arm button to confirm.
    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically.
      (The LED will now stop flashing.)

    Step 1

    Enter setting mode: Press the Panic Button A, followed by entering the current PIN code (factory default code is 0000).

    Step 2

    4. Press Arm button to confirm.

    Step 3

    The LED will now flash continuously.) 2. Press Panic Button B. 3. Enter new 4-digit PIN code.

    Step 4

    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically. (The LED will now stop flashing.)

  • How do I change the Key Pad PIN?

    1. Enter setting mode: Press the Panic Button A, followed by entering the current PIN (factory default code is 0000)
      (The LED will now flash continuously.)
    2. Press Panic Button B.
    3. Enter new 4-digit PIN.
    4. Press Arm button to confirm.
    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically.
      (The LED will now stop flashing.)

    Step 1

    Enter setting mode: Press the Panic Button A, followed by entering the current PIN code (factory default code is 0000).

    Step 2

    4. Press Arm button to confirm.

    Step 3

    The LED will now flash continuously.) 2. Press Panic Button B. 3. Enter new 4-digit PIN code.

    Step 4

    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically. (The LED will now stop flashing.)

  • How do I arm my system?

    Key Pad/Key Fob: Press arm
    Control Panel: Press arm

    Step 1

    On the Key Pad: Press Arm

    Step 2

    On the Key Fob: Press Arm

    Step 3

    On the Control Panel: Press Arm

  • How do I disarm my system?

    Key Pad: Press Disarm followed by your PIN.
    Key Fob: Press Disarm.
    (The siren will beep twice and flash.)
    Control panel: Light panel up, green disarm key, enter code, tick.

    Step 1

    On the Key Pad: Press Disarm followed by your PIN code.

    Step 2

    On the Key Fob: Press Disarm. (The siren will beep twice and flash.)

    Step 3

    On the Control panel, Light panel up, green disarm key, enter pin code, tick

  • For what period of time is the Yale alarm warranty valid for?

    The warranty is covered by the retailer, normally for 2 years.

  • What is the maximum movement detection range of a PIR?

    The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.

Basic Functionality

  • How do I change the batteries on my Starter alarm?

    Go into your programme menu (blue menu button, then enter your PIN followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

  • How often will I have to change the batteries in my alarm system?

    Batteries need to be checked on a regular basis, the Smart Hub will bleep and the amber middle light will illuminate. The app will also notify you.

  • How do I install my Starter Alarm Kit?

    Please refer to the Installation Manual included in your purchase or download from www.yale.co.uk/help, or view Yale's 'how to install' video on our Yale YouTube Channel Yale Home UK - YouTube

  • There are no lights on my Door Contact / Keypad after I have changed the batteries

    Please ensure the battery is inserted correctly.

  • How many accessories can I add to my alarm?

    You can have a total of 20 devices which includes a maximum of 6 control or view devices for example, any combination of the PIR Camera, PIR Video Camera or the Power Switch.

  • What accessories can I add to my EF KIT System?

    You can add any accessories from the Easy fit EF- and SR- range; however, NOT the HSA6000.

  • What is the maximum movement detection range of a PIR?

    The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in a corner of a room. Movement is detected from floor to ceiling. Note PETPIRs pick up from 12mtrs 110 degrees but waist height and above only.

Troubleshooting

  • Why does the Siren make an interrupted tone when sounding an alarm?

    This is because the Siren has low batteries. Change batteries with new alkaline replacements. 

  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.

    Step 1

    Ensure that the tamper is disabled before you open the Key Pad, as per your manual.

    Step 2

    Open cover and remove battery

    Step 3

    Re-insert with the number “3” key pressed (taking care 3 is held down). The Key Pad will go back to the “0000” Key Pad code.

  • Should the Red light flash on my PIR?

    The Red light will flash on initialisation when the battery tab is removed, otherwise, it should not.

  • Why does my alarm keep triggering for no reason?

    The siren tamper may not be fully depressed. Please check that the siren tamper switch/spring is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.

    Please check that the siren tamper switch/spring Is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.

  • My PIR is not responding when I arm the system?

    The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing.

Downloads