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Support for HSA6410

Here you can find all the FAQ's for support with your HSA 6410 alarm.

Getting Started

  • How do I add and remove tags on my system?

    Press the button with the 3 lines, enter your code and press the tick key. Scroll down to contactless and press the tick key. Press the tick key on add tag, and present the tag to the panel just underneath ‘Yale’.

  • How do I navigate through the control panel?

Basic Functionality

  • How do I reset the date / time on the HSA 6410 control panel?

    See image below for instructions:

  • There are no lights on my Door Contact / Keypad after I have changed the batteries

    Please ensure the battery is inserted in the correct manner, see the picture below.

  • How do I add and remove tags on my system?

    Press the button with the 3 lines, enter your code and press the tick key. Scroll down to contactless and press the tick key. Press the tick key on add tag, and present the tag to the panel just underneath ‘Yale’.

  • How do I learn devices into my control unit?

    • Press PR or the button with the three lines, enter your PIN then press tick
    • Scroll down to add devices and tick
    • The screen will show press button on the device to add
    • Press the learn button the device you wish to add
    • The control unit will beep and say detected ok press tick
    • For PIRs / Door contact choose the setting (Burglar / Entry / Home omit) Press tick
    • For key fobs press the locked padlock button then press tick
    • Keep ticking through until it says installed ok
  • How do I dial in or test the dialler function on my control panel?

    Dial out test:

    1. To test the dial-out feature ensure the control unit is plugged into the landline (This must be a paid for landline connection).
    2. Press PR button or the button with the 3 lines, enter your PIN, press tick.
    3. Scroll down to tel settings and press tick.
    4. Scroll down to test report press tick.
    5. Tick on the number you want a test call to go to (one of up to 3 you have added).
    6. You can cancel this by pressing the backspace button.

    Dial in test:

    • Call the landline number
    • Hang up on the first ring
    • Wait 5/10 seconds
    • Call back
    • The control unit will answer
    • Enter your PIN within 3 seconds
    • You will hear a long beep
    • Now you can do the following functions
      • Press 2 to arm
      • Press 3 to disarm
      • Press 5 to check if armed /Part armed or disarmed (Long single beep for armed, 3 beeps for part armed, 2 beeps for disarmed)
      • Press 7 turn the siren on
      • Press 8 turn the siren off
      • Press 9 to disconnect the call

Downloads