Getting Started
How do I arm my system?
Key Pad/Key Fob: Press Arm
Control Panel: Press arm. App: Swipe up on the dashboard to arm.What accessories can I add to my HSA System?
For what period of time is the Yale alarm warranty valid for?
To what height should I position my PIRs for optimum performance?
What is the maximum movement detection range of a PIR?
The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.
Basic Functionality
There are no lights on my Door Contact / Keypad after I have changed the batteries
Please ensure the battery is inserted in the correct manner, see the picture below.
Can I make my HSA alarm into a Smart system so I can use an app / get SMS & email alerts
Only if you have the HSA 6600.
There are no lights on my Door Contact / Key Pad after I have changed the batteries
Please ensure the battery is inserted in the correct manner, see images below:
How do I change the Key Pad PIN code?
Enter setting mode: Press the Panic Button A, followed by entering the current PIN code (factory default code is 0000).
How do I arm my system?
Key Pad/Key Fob: Press Arm
Control Panel: Press arm. App: Swipe up on the dashboard to arm.How Do I Disarm My System?
Key Pad: Press Disarm followed by your PIN code.
Key Fob: Press Disarm.
(The siren will beep twice and flash.) Control panel: green disarm key, enter the pin code, tick App: Swipe down on the alarm dashboard to disarm.How do I reset the Key Pad PIN code?
Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the below procedure:
How many accessories can I add to my alarm?
How often will I have to change the batteries in my alarm system?
What is the maximum movement detection range of a PIR?
Troubleshooting
There are no lights on my Door Contact / Key Pad after I have changed the batteries
Please ensure the battery is inserted in the correct manner, see images below:
Why does the Siren make additional beeps on disarming?
This is because the Siren has low batteries. Change batteries with new alkaline replacements.Why does my alarm keep triggering for no reason?
The siren tamper may not be fully depressed. Please check that the siren tamper switch/spring is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.
Should the Red light flash on my PIR?
The Red light will flash on initialisation when the battery tab is removed, otherwise, it should not.My PIR is not responding when I arm the system?
The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing.