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Support for HSA6610

Here you can find all the FAQ's for support with your HSA 6610 alarm.

Getting Started

  • How do I arm my system?

    Key Pad/Key Fob: Press Arm
    Control Panel: Press arm. App: Swipe up on the dashboard to arm.

  • What accessories can I add to my HSA System?

  • For what period of time is the Yale alarm warranty valid for?

  • To what height should I position my PIRs for optimum performance?

  • What is the maximum movement detection range of a PIR?

    The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.

Basic Functionality

  • There are no lights on my Door Contact / Keypad after I have changed the batteries

    Please ensure the battery is inserted in the correct manner, see the picture below.

  • Can I make my HSA alarm into a Smart system so I can use an app / get SMS & email alerts

    Only if you have the HSA 6600.

  • There are no lights on my Door Contact / Key Pad after I have changed the batteries

    Please ensure the battery is inserted in the correct manner, see images below:

  • How do I change the Key Pad PIN code?

    Enter setting mode: Press the Panic Button A, followed by entering the current PIN code (factory default code is 0000).

  • How do I arm my system?

    Key Pad/Key Fob: Press Arm
    Control Panel: Press arm. App: Swipe up on the dashboard to arm.

  • How Do I Disarm My System?

    Key Pad: Press Disarm followed by your PIN code.
    Key Fob: Press Disarm.
    (The siren will beep twice and flash.) Control panel: green disarm key, enter the pin code, tick App: Swipe down on the alarm dashboard to disarm.

  • How do I reset the Key Pad PIN code?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the below procedure:

  • How many accessories can I add to my alarm?

  • How often will I have to change the batteries in my alarm system?

  • What is the maximum movement detection range of a PIR?

Troubleshooting

  • There are no lights on my Door Contact / Key Pad after I have changed the batteries

    Please ensure the battery is inserted in the correct manner, see images below:

  • Why does the Siren make additional beeps on disarming?

    This is because the Siren has low batteries. Change batteries with new alkaline replacements. 
  • Why does my alarm keep triggering for no reason?

    The siren tamper may not be fully depressed. Please check that the siren tamper switch/spring is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.

  • Should the Red light flash on my PIR?

    The Red light will flash on initialisation when the battery tab is removed, otherwise, it should not.
  • My PIR is not responding when I arm the system?

    The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing.

Downloads