Getting Started and Basic Functionality

• What size euro cylinder do I need?

  Measure from the middle of the current lock to find out the required sizes:  eg.  Internal Length (A) 40mm / External Length (B) 50mm, the internal size is always stated first in the product description.

  Euro profile cylinder locks are a convenient way to change your keys without having to replace the entire lock and can be fitted in minutes without the need for any special tools or equipment.  It is the quickest and easiest way to upgrade the security rating of your property.

• What is the Key Card supplied with the lock?

  Keep the key card in a safe place as it provides the code to get more keys cut without having to present the existing key.

• What is a Euro Profile Cylinder?

  A Euro profile cylinder is a type of cylinder used with mortice locks and are frequently found on UPVC or composite multi-point door locks.

• How do you remove a lock from a UPVC door?

  The Euro Profile cylinder in a UPVC or Composite Multi-Point Door Lock can be removed by undoing the screw which comes with the cylinder.

• What is the best anti-snap lock?

  Anything three star is recommended such as the Yale Platinum 3 Star Euro Cylinder.

• When should a cylinder with a thumb turn be installed?

  Ideal for convenient locking inside the property without they key and recommended for designated fire escape doors.

• Is a dimple key more secure?

  Traditional saw tooth keys can be copied by a simple impression in plasticine, but dimple keys need specialist equipment to read the various cuttings.

• What is the maximum length the cylinder should protrude from the handle?

  For security purposes, ideally no more than 3mm.

• What is a dimple key?

  It uses the flat side of the key blade with a combination of dimple cuts to engage with pins located on the inside and can be used in any orientation.