Support for Yale Police Approved Safes

Please find below support for the Yale Secured By Design Approved Safes.

FAQ's

Here you can find the frequently asked questions for the Yale Police Approved Safes.

Where can I find my key number?
This is a long serial number, which can be found underneath the ledge of the keypad on a white label. The format of the code is ‘POXXX…’ and there may additionally be a ‘JK’ code.
I have forgotten my PIN code
If you have forgotten your code, use the manual override key to open the safe and re-set the code, by pressing the ‘enter’ and ‘key’ buttons on the safe.
How do I turn the sound on/off?
You need to press and hold ‘ENTER’ whilst simultaneously pressing ‘2’ to change this setting.
The safe is not accepting my new code, what can I do?
Please make sure you are completing the set code procedure until it displays ‘good’, remembering that if you have opened the safe with the key you also have to lock it with the key, from then on using the code as usual.
Can I wall or floor-mount this safe?
You can either wall or floor-mount this safe, and four bolts are provided for your use. View manual.