If you have forgotten your code, use the manual override key to open the safe and re-set the code, by pressing the ‘Tick’ key and ‘3’ simultaneously.  Follow the ‘Set your code’ instructions to re-set your user code.

There is a 9V battery terminal on the keypad. Place the 9V battery on the terminals, then enter the PIN code or master code, you can then open the safe and change the batteries in the safe.

Please make sure you are completing the set code procedure until it displays ‘good’, remembering that if you have opened the safe with the key you also have to lock it with the key, from then on using the code as usual.

Please remember that if you have opened the safe with the key, you also have to lock it with the key, from then on using the code as usual. If the safe has been opened by the electronic (code) method, that to lock the safe door, you need to press the ‘Tick’ and ‘key’ to electronically secure the safe.

This is a long serial number, which can be found underneath the ledge of the keypad on a white label. The format of the code is ‘POXXX…’ and there may additionally be a ‘JK’ code.

If you forget your code, you can open the safe with the manual override button and reset the code by pressing the "Tick" button and "3" at the same time. Follow the instructions for setting your code to reset your user code.

You need to press and hold ‘Tick’ whilst simultaneously pressing ‘2’ to change this setting.

Make sure you set the code until "good" is displayed. If you have opened the safe with the key, you must also lock it with the key and then use the code as usual.