Troubleshooting Yale Fingerprint Motorised Safes

Troubleshooting

• How do I set the PIN code?

  Open the safe with the key, then press ‘Tick’ whilst keeping this pressed, press ‘3’.  Enter your code, then repeat the process again.  A ‘GOOD’ message will appear on screen.

• I can’t set my code; I simply get the ‘ERROR’ message on the screen. Why is this?

  To set the code successfully, press the ‘Tick’ key and ‘3’ simultaneously. It is easiest to first press and hold down the ‘Tick’ button then press ‘3’ with your other hand. The ’SET CODE’ message will appear on the LCD screen, and you can go ahead and set the code in the normal manner.

• What happens if I lock my keys in the safe or lose my keys?

  Get in touch here, our friendly team will be happy to help you.