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Support for Yale Connect Wi-Fi Bridge

In our download center you can download manuals and other important documents that concern our products.

Getting Started

Setting up a Yale Wi-Fi Bridge

Yale Wi-Fi Bridges serve as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone.

With Yale Wi-Fi Bridges, you can instantly let visitors into your home when you're not there.

Support for Getting Started

Everyday Use

Can I add a Yale Wi-Fi Bridge to a Lock after the lock is already set up?

Yale Wi-Fi Bridges serve as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone.

With Yale Wi-Fi Bridges, you can instantly let visitors into your home when you're not there.

Support for Everyday Use

Troubleshooting

    Troubleshooting the LED Indicator on Yale Wi-Fi Bridges

    Yale Wi-Fi Bridges display its current status through an LED indicator light on the front of the device. This page will help you determine the status displayed by the LED indicator and provide troubleshooting steps that can be taken to improve functionality.

    Yale Connect Wi-Fi Bridge troubleshooting – iOS 14.2

    Apple have made a change to the way Wi-Fi Accessories are set up in the 14.2 release of iOS. Because of this, the way Connect Wi-Fi Bridges are set up on iOS has also changes.

    Setting Up Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge serves as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone.

    With Yale Connect Wi-Fi Bridge, you can instantly let visitors into your home when you're not there.

    How to improve Wi-Fi and Bluetooth signals for Yale Wi-Fi Bridges

    This question has its own page. Click below to read the full answer.

    Support for Troubleshooting

FAQs

    What is Yale Connect Wi-Fi Bridge?

    Yale Connect Wi-Fi Bridge is an accessory that seamlessly combines with a Yale Home enabled Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.

    Can I add a Connect Bridge to a Lock after the lock is already set up?

    Yes. Yale Connect Wi-Fi Bridge requires an active compatible Yale Smart Lock for initial setup.

    If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Connect Wi-Fi Bridge.

    How many Yale Smart Locks can one Yale Connect Wi-Fi Bridge device control?

    To optimize the constant connection of the Yale Connect Wi-Fi Bridge, a Yale Connect is currently required for each Yale Smart Lock.

    Do I need to own a Yale Smart Lock to enjoy Yale Connect Wi-Fi Bridge?

    Yes. Yale Connect Wi-Fi Bridge is designed for use with Yale Home-enabled smart locks.

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