Getting Started with the Yale Connect Wi-Fi Bridge

FAQ's

• How does a Yale Wi-Fi Bridge work?

  Yale Wi-Fi Bridges plug into any power outlet near your Yale Smart Lock and uses your home's Wi-Fi and Internet connection to control your Yale Smart Lock. With a Yale Wi-Fi Bridge, you can unlock or lock your door for guests, check your lock's status and receive instant notifications from anywhere through the Yale Home App.

• What is the difference between the Yale Wifi Connect Bridge and the Yale ConnectX?

  Below you will find the key differences:

  Yale ConnectX:

  • Connect up to 4 Yale Smart Locks.
  • Power consumption is 24% less compared to the Yale Connect WiFi bridge.

  Yale Connect Bridge

  • Connect 1 Yale Smart Lock

• How does a Yale Wi-Fi Bridge work?

  Yale Wi-Fi Bridges plug into any power outlet near your Yale Smart Lock and uses your home's Wi-Fi and Internet connection to control your Yale Smart Lock. With a Yale Wi-Fi Bridge, you can unlock or lock your door for guests, check your lock's status and receive instant notifications from anywhere through the Yale Home App.

• How many Yale Smart Locks can one Yale Wi-Fi Bridge device control?

  This is dependent on the model of Yale Wi-Fi bridge that you have:

  • The Yale Connect Wi-Fi bridge allows one smart lock to be controlled and connected at a time
  • The Yale ConnectX allows up to 4 smart locks to be controlled and connected at a time. 

• How to identify which Yale Wi-Fi Bridge you have

  The difference between the Yale Connect Wi-Fi Bridge and the Yale ConnectX Wi-Fi Bridge can be found on the plug side of the device. The product name will show as: 

  • Yale Connect
  • Yale ConnectX

• Setting up the Yale ConnectX for the first time

  1. If you have not previously setup the Yale ConnectX Wi-Fi bridge, from Yale Home App dashboard - select set the top right + option, to begin setup.
  2. Scan the back of the ConnectX with the QR scanner when prompted.
  3. Follow the setup steps in the Yale Home app.
  4. Your lock should now be successfully paired to the Yale ConnectX Wi-Fi bridge. 

• Pairing your ConnectX to additional locks in your house

  1. If you have already setup the Yale ConnectX with a Yale Smart Lock and want to pair more devices to it, select the device you wish to pair from your Yale Home App dashboard.
  2. Select the top right Settings icon.
  3. Scroll down to Utilities and select Connect to Wi-Fi network.
  4. Select Connect to an existing bridge.
  5. The ConnectX serial number will be shown on the screen. Select the serial number of the ConnectX that you want to pair your device to.
  6. Press continue, the ConnectX should now be successfully configured to the Yale Smart lock.

• Do I need to own a Yale Smart Lock to use Yale Yale Wi-Fi Bridges?

  Yes. Yale Wi-Fi Bridges are designed to work with Yale Home enabled Smart Locks 

• How to disconnect a Yale Smart Lock from a Yale Connect Bridge and Connect to a Yale ConnectX?

  If your Yale Smart Lock is already configured to a Yale Connect WiFi Bridge and you want to configure it to a Yale ConnectX, you must first dissociate the Yale Connect Wi-Fi Bridge.

  1. Go into the general settings page in Yale Home app by selecting the small gear icon. 

  2. Go into the settings page for the Connect Bridge that you want to disconnect. 

  3. Scroll down to the section, Utilities and click on disconnect device.

  4. Follow the steps to disconnect the current Yale WiFi bridge

  5. Once the previous Yale Wi-Fi bridge is removed, now go into the lock settings menu.

  6. Scroll down to the section, Utilities and click on connect to a Wi-Fi network

  7. Click connect to an existing bridge (or Set up a new Wi-Fi bridge if the Yale ConnectX has not been set yet)

  8. The ConnectX serial number will be shown on the screen, select the serial number of the ConnectX that you want to configure.

  9. Press continue, The ConnectX should now be successfully configured to the Yale Smart lock.