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Support for Yale ENTR® Smart Lock

In our download center you can download manuals and other important documents that concern our products.

Getting Started

    What kind of cylinder do I need for ENTR®?

    A Yale Y2000 locking cylinder is used with ENTR®.

    How do I control access to my apartment with ENTR®?

    The ENTR® system can be operated in different ways and with different components: remote control, PIN code reader, fingerprint reader and the ENTR® smartphone app. All of these methods are convenient and easy to use. You can choose which of these best suit your needs. Either way, you can add, remove, or change permissions with a simple, easy-to-use interface.

    Can everyone in my family easily user ENTR®?

    Yes. The system is equipped with a user-friendly display and is easy to configure. A clear, illustrated manual explains everything you and your family need to know. It also contains operating instructions for ENTR® accessories such as the remote control and the fingerprint reader.

    Can I still use a key?

    Yes. The ENTR® system also includes a mechanical key with which the door can be unlocked from the outside. You can use your doorknob from the inside.

    Support for Getting Started

Everyday Use

Can I user different ENTR® components together for access control?

The access control devices and the app can be combined as required. ENTR® can be operated with: up to 20 different remote controls; 20 different personal codes on the PIN code reader; a fingerprint reader that identifies up to 20 users; as well as the smartphone app (multiple users). These components can be used together, separately, or in any combination.

Can I turn off the alarm triggered by an open door without closing the door?

Yes. Simply touch the touch pad or the slide on the side on the inner part of the door unit.

Does ENTR® provide an event log about the activities?

Not currently, ENTR® does not keep an event log.

Support for Everyday Use


    How often do I have to charge the batteries?

    A fully charged battery lasts about three months on average, depending on how often it is used. When the battery becomes weak, an alarm will sound. Connect the battery to the charger (included in the original box) or wireless charger (not included) until it is fully charged - it takes about four hours.

    What does "self-locking" mean?

    It means that ENTR® automatically locks the lock completely when the system detects that the door is closed. The self-locking can be switched off at any time by changing either the setting on the ENTR® unit or the ENTR® smartphone app.

    Can I integrate an ENTR® lock into an existing locking system?

    No, this is not possible.

    Can the automatic locking be deactivated?

    Yes, just switch from the automatic locking mode "Auto" to "Manual".

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