Getting Started with the Yale ENTR® Smart Lock

Please find below support for the Yale ENTR® Smart Lock.

FAQ's

Here you can find the frequently asked questions for Getting Started with Yale ENTR® Smart Lock.

What kind of cylinder do I need for ENTR®?
A Yale Y2000 locking cylinder is used with ENTR®.
How do I control access to my apartment with ENTR®?
- The ENTR® system can be operated in different ways and with different components: remote control, PIN code reader, fingerprint reader and the ENTR® smartphone app.
- All of these methods are convenient and easy to use.
- You can choose which of these best suit your needs.
- Either way, you can add, remove, or change permissions with a simple, easy-to-use interface.
Can everyone in my family easily user ENTR®?
Yes. The system is equipped with a user-friendly display and is easy to configure. A clear, illustrated manual explains everything you and your family need to know. It also contains operating instructions for ENTR® accessories such as the remote control and the fingerprint reader.
Can I still use a key?
Yes. The ENTR® system also includes a mechanical key with which the door can be unlocked from the outside. You can use your doorknob from the inside.