FREE delivery on ALL orders to GB & NI. Fast delivery within 1-2 days . *T&Cs apply

Support for Yale Linus® Smart Lock

In our download center you can download manuals and other important documents that concern our products.

Getting Started

    How to Install: Yale Linus® 

    These steps will help with the installation of the Linus® Smart Lock.

    Compatibility Checker

    The compatibility checker will give you information around whether the Yale Linus® Smart Lock is compatible with the mechanical lock and cylinder that is on your door.

    Support for getting started

Everyday Use

    How to Use Auto-Unlock for iOS

    Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an Android user, this article has more information about the Auto-Unlock feature.

    How to Use Auto-Unlock for Android

    Auto unlock is a feature that automatically unlocks your door when you get home without having to reach for your phone or keys. If you are an Android user, this article has more information about the automatic unlock feature.

    How to Invite a New Owner to Your HomeKit Compatible Smart Lock

    1. Accept the HomeKit invite inside the Home App.

    2. Once the invite has been accepted, open the Yale Home App and connect to the lock over Bluetooth.

    If they cannot connect to the lock using the Home App, they need to repeat step 2.

    How to Set Access Schedules

    Yale Smart Locks have 3 access types: Always, Temporary, and Recurring. You can choose between three different access types when adding guests to your Smart Lock.

    You can modify access types for your existing guests in the Guests List or set them when you invite new guests.

    Support for Everyday Use


    How do I Factory Reset my lock?

    Follow the steps below to perform a factory reset on your lock:

    1. On your phone, open the Yale Home App and go to the lock circle screen, which is the screen that shows you whether your door is locked or unlocked.
    2. Select the Settings menu (gear icon).
    3. Select the device you wish to reset.
    4. Scroll to factory reset.
    5. Select "Reset Lock".

    How to create, Modify and delete smart alerts - iOS and Android

    Smart Alerts are sent as notifications and let you know about the activity of your Smart Lock. Many Smart Alerts appear in the Activity Feed.

    Smart Alert options currently include manual lock events, user-specific lock operations, notifications for when a door is left open and Auto-Lock notifications. 

    You can also receive door locking with One-Touch Keypad operation (requires Yale Smart Keypad).

    Updating lock firmware

    Firmware updates are released periodically to help improve the connection speed, connection reliability, motor controls, and Auto-Lock.

    Trouble Connecting to Lock

    If you are having trouble connecting to your lock using the Yale Home App, the following troubleshooting may help:

    • Trying to connect remotely
    • Wi-Fi and Bluetooth: Turn off and on
    • Force quit the Yale Home App
    • Trying to connect over Bluetooth

    Support for Troubleshooting


    How easy is it to install?

    The Yale Linus® Smart Lock is designed to make installation hassle-free. The door does not need to be drilled or damaged, and step-by-step instructions are included.

    (Less than 3 minutes for a compatible cylinder).

    What do I do if the Yale Home App says the lock is unlocked when it’s actually locked?

    If the Yale Home App shows that your lock is locked when it’s really unlocked (and vice versa), chances are it needs to be recalibrated.

    Please initiate recalibration from the settings tab in your Yale Home app. You must be within Bluetooth range of the lock to recalibrate it.

    PLEASE NOTE: Incorrect lock status may also happen if the lock is laying on a flat surface.

    How many properties and devices can I have attached to my account?

    Technically, there is no limit to the number of properties on one Yale Home Account. If you have multiple properties, you can create keys for all of them in your Yale Home App.

    Each property added will extend the list of keys in your keychain and you will need to scroll to access them.

    Similarly, there is no limit to the number of devices that you can add to a property.

    What is the smart lock’s battery life?

    The service life of the battery depends on the number of revolutions per lock, the smoothness of the door opening and the number of openings per day.

    With normal use, the batteries last between 6 and 9 months.

    See All FAQs