How to Invite Guests to Your Smart Lock
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Send virtual keys to family, friends, and services listed in your contacts. Simply send each guest an invitation to download the app or give them a unique access code.
Tip: If they already have a Yale Home, or August Home, Account, your key will appear in their keychain after you send the invite provided you send it to the number listed in their Yale Account.
Types of access
App Access
App Access will allow the user to lock/unlock from their smartphone using the Yale Home App. You can add the user as a guest or an owner.
- Guests can only lock and unlock the door via the app. You can also assign an access schedule to the app access. The user can have always-on access, reoccurring access or temporary access.
- Owners will have full access to the lock from the app. They can lock /unlock, use auto unlock, invite/remove guests and owners, control all lock settings, view the activity feed and view the guest list.
Personal Entry Code Only will allow the user to unlock the door via an entry code on the lock keypad. Entry codes can be always-on, reoccurring access or temporary access.
Select iOS or Android (depending on your device) for steps to invite guests to use your Yale Smart Lock.
iOS
To add a guest, first, send them an invite:
- Open the Yale Home App and select the Guest Icon from the menu on the lower right of the screen.
- Select Invite and then choose an invite option. Enter the guest's phone number or select them from your contact's list to invite them to use your lock.
- Select Send Invite once you have added your guest and designated their access level and type. More information on access levels is available here.
After you invite a guest to your Smart Lock, they will receive a text notification with a link to download the Yale Home App. When the invitee downloads and opens the Yale Home App, they have three options to log in. Your guest should choose the blue button that says I RECEIVED AN INVITE. Selecting this option adds your lock to their keychain. Your guest will be added to your Guest List and they will see your lock in their Keychain on their Yale Home App.
If your guest selects the option to SET UP MY FIRST Yale DEVICE they will be prompted through the lock setup flow, but will be unable to complete the flow as the device is already associated with your account.
The last option is to SIGN IN to an existing account. Yale Home users that already have an account with devices associated with it can use this option to log in.
Guests have limited access to the smart lock. If you want to give someone more access, such as Auto-Lock or Auto-Unlock privileges, you can upgrade them to Owner access. To change a Guest's access to Owner, follow the directions outlined here.
If you have a Yale Smart Keypad, it's just as simple to issue your Guests an entry code. To learn about Entry Code invites, please click here.
PLEASE NOTE: Guests need to have a compatible smart phone to download the Yale Home App and use your Smart Lock.
Android
To add a guest, first, send them an invite:
- Open the Yale Home App and select the Guest Icon from the menu on the lower right of the screen.
- Select Invite and then choose an invite option. Enter the guest's phone number or select them from your contact list to invite them to use your lock.
- Select Send Invite once you have added your guest and designated their access level and type. More information on access levels is available here.
After you invite a guest to your Smart Lock, they will receive a text notification with a link to download the Yale Home App. When the invitee downloads and opens the Yale Access App, they have three options to log in. Your guest should choose the blue button that says I RECEIVED AN INVITE. Selecting this option adds your lock to their keychain. Your guest will be added to your Guest List and they will see your lock in their Keychain on their Yale Home App.
If your guest selects the option to SET UP MY FIRST Yale DEVICE they will be prompted through the lock setup flow, but will be unable to complete the flow as the device is already associated with your account.
The last option is to SIGN IN to an existing account. Yale users that already have an account with devices associated with it can use this option to log in.
If you want to change a Guest's access to Owner, follow the directions outlined here.
If you have a Yale Keypad, it's just as simple to issue your Guests an entry code. To learn about Entry Code invites, please click here.
PLEASE NOTE: Guests need to have a compatible smart phone to download the Yale Home App and use your Smart Lock.
Download the Yale Home App
Please go ahead and download the Yale Home app.
