Support for Conexis® L2

Please find below support for the Conexis® L2.

Getting Started FAQ's

Please find Getting Started FAQ's for the Conexis® L2.

Is Conexis® L2 compatible with my door?
The Conexis® works with most multi-point locks on the market. To check your door's compatability, click here.
How can I unlock my Conexis® L2 Smart Door Lock?
You can unlock your Smart Door Lock a number of ways:
Phone App
Phone Tag
Key Tag
Key Card
How do I lock my Conexis® L2 Smart Door Lock with the thumbturn?
Step 1 : Lift the handle to lock
Step 2 : Rotate the thumbturn on the inside of the handle 180 degrees to lock
Can I use my existing Conexis® accessories with my new L2 Smart Door Lock?
Yes, they can be paired with up to 7 locks.

Please find Troubleshooting FAQ's for the Conexis® L2.

My Conexis® L2 isn't locking or unlocking
Make sure the handling procedure has been performed according to the manual.
If the problem persists please check if the lock can be locked through the thumturn.
If it cannot, please carry out a factory reset.
My Conexis® L2 doesn't lock when I lift the handle
If you can't lock your Conexis® L2 by lifting the handle and the motor isn't engaging you should lift the handle, push and twist the thumbutnr in a clockwise direction and your handle will be locked.
Simply push and twist the thumbturn anti-clockwise to unlock.
Watch our video here to learn more.