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    Free shipping on orders over £30 

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This is for Desktop

Free shipping on orders over £30 

Free returns

Next working day delivery on most orders

This is for mobile

    Free shipping on orders over £30 

    Free returns

    Next working day delivery on most orders

This is for Desktop

FREE shipping on all orders

Next Working Day delivery on most orders

This is for mobile

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Support for EF Alarm Kit 2

Here you can find all the FAQ's for support with your EF Alarm Kit 2.

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Getting Started FAQ's

Here you can find the answers for Getting Started with the EF Alarm Kit 2.

  • How Do I Install an EF Kit 2-Telecommunicating Alarm

    https://www.youtube.com/watch?v=aQRIyO8RN2g

  • How do I change the Key Pad PIN?

    1. Enter setting mode: Press the Panic Button A, followed by entering the current PIN (factory default code is 0000)
      (The LED will now flash continuously.)
    2. Press Panic Button B.
    3. Enter new 4-digit PIN.
    4. Press Arm button to confirm.
    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically.
      (The LED will now stop flashing.)
  • How do I arm my system?

    Key Pad/Key Fob: Press arm
    Control Panel: Press arm

  • How do I disarm my system?

    Key Pad: Press Disarm followed by your PIN.
    Key Fob: Press Disarm.
    (The siren will beep twice and flash.)
    Control panel: Light panel up, green disarm key, enter code, tick.

  • For what period of time is the Yale alarm warranty valid for?

    The warranty is covered by the retailer, normally for 2 years.

  • What is the maximum movement detection range of a PIR?

    The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.

  • How to remove devices from my Telecommunicating Alarm?

    1. Light the panel up with the flat of your hand
    2. Press the blue menu button
    3. Enter your PIN
    4. Press tick
    5. Scroll down to devices and press tick
    6. Press tick on remove device
    7. Press tick on the device you wish to remove
  • How do I change my siren batteries for my Telecommunicating Alarm?

  • How do I change the batteries on my Telecommunicating Alarm?

  • How do I part arm my Telecommunicating Alarm using the Key Pad?

  • Can I extend my entry and exit time on my Telecommunicating Alarm Kit?

    Yes, this is done in the advanced settings menu on the control panel.

  • There are no lights on my Door Contact / Keypad after I have changed the batteries

    Go into your programme menu (blue menu button, then enter your pin code followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.
  • How many accessories can I add to my alarm?

    You can add a maximum of 20 devices to the Easy Fit Systems.

  • How often will I have to change the batteries in my alarm system?

    This depends on how frequently the door is used, you may be required to change batteries every 6 months.

  • How do I dial in or test the dialler function on my control panel?

    Dial out test:

    1. To test the dial-out feature ensure the control unit is plugged into the landline (This must be a paid for landline connection).
    2. Press PR button or the button with the 3 lines, enter your PIN, press tick.
    3. Scroll down to tel settings and press tick.
    4. Scroll down to test report press tick.
    5. Tick on the number you want a test call to go to (one of up to 3 you have added).
    6. You can cancel this by pressing the backspace button.

    Dial in test:

    • Call the landline number
    • Hang up on the first ring
    • Wait 5/10 seconds
    • Call back
    • The control unit will answer
    • Enter your PIN within 3 seconds
    • You will hear a long beep
    • Now you can do the following functions
      • Press 2 to arm
      • Press 3 to disarm
      • Press 5 to check if armed /Part armed or disarmed (Long single beep for armed, 3 beeps for part armed, 2 beeps for disarmed)
      • Press 7 turn the siren on
      • Press 8 turn the siren off
      • Press 9 to disconnect the call
  • How do I dial in or test the dialler function on my control panel?

  • How long will the siren sound for when triggered?

  • The display keeps reverting back to time & date, when I have armed the system

  • What is the maximum movement detection range of a PIR?

Troubleshooting FAQ's

Here you can find the Troubleshooting answers for the EF Alarm Kit 2.

  • I have forgotten my PIN

    If the Key Pad code is accidentally forgotten, the Key Pad can be reset to factory default (0000) using the following steps:

    1. Unscrew the two Key Pad case screws and remove Key Pad back cover (please disable tamper first.)
    2. Locate and remove the battery.
    3. Press the number 4 key at the same time as reinserting the battery.
    4. Screw the Key Pad case together and re-learn the Key Pad into the system using the steps described above in this section.
  • How do I clear the fault log, warning triangle or warning beep on the control panel?

  • How do I change the batteries on my Telecommunicating Alarm?

    Go into your programme menu (blue menu button, then enter your PIN followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

  • Why does the Siren make an interrupted tone when sounding an alarm?

    This is because the Siren has low batteries. Change batteries with new alkaline replacements. 
  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.
  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.
  • Should the Red light flash on my PIR?

    The Red light will flash on initialisation when the battery tab is removed, otherwise, it should not.

  • My Alarm panel is displaying ‘Alarm Alarm Alarm’ on my display

  • My Alarm goes off as soon as I open the door

  • My Key Fob is not disarming the system

  • The display keeps reverting back to time & date, when I have armed the system

  • Why is the LED flashing on my Key Pad when any key is pressed?

  • Why does my alarm keep triggering for no reason?

  • My PIR is not responding when I arm the system?

  • Downloads

Front Door WiFi Camera - Light and SirenFront Door WiFi Camera - Light and Siren