Yale View product and service update

Important information about the future support of Yale View products, accessories and mobile apps.

What you need to know?

We would like to share an important update regarding the future of the Yale View, including compatible products, accessories and mobile apps.

If you currently use Yale View products, no immediate action is required. Your products will continue to function as normal and remain supported according to the timeline outlined below. This page explains what is changing, key support dates, products affected and upgrade options available through the Yale Home ecosystem.

What’s changing?

As our smart home portfolio continues to evolve, we have taken the decision not to introduce any new products for the Yale View app after 31 December 2026.

Existing products will continue to be supported in line with the timeline below.

Some Yale View products may remain available through Yale webshops and retail partners while stocks last. We also intend to continue supplying key accessories and replacement items for the foreseeable future, subject to availability.

We remain committed to supporting existing customers throughout this transition and will continue to provide updates as appropriate.

Key dates

Stage	Yale View App
End of Sales	31 December 2026
What does this mean?	No new Yale View products will be introduced after this date. Existing products may continue to be available while stocks last.
End of Mainstream Support	31 December 2028
What does this mean?	Full support will continue until this date, including security updates, software patches, bug fixes and technical support.
Extended Security Support Period	1 January 2029 to 31 December 2030
What does this mean?	The Yale View app will continue to operate and be supported. Support will be limited to critical security updates only. No new features, software enhancements, bug fixes or maintenance releases will be provided.
End of Support	31 December 2030
End of App Availability	1 January 2031
What does this mean?	The Yale View app will be discontinued and will no longer be supported by Yale

This communication is provided to you in accordance with our End-of-Life Cycle Policy. To view more detail, click here.

Discover the Yale Home app ecosystem

Ready for the next generation of smart security?

As Yale continues to invest in the future of smart home security, our Yale Home ecosystem brings together our latest innovations into one connected experience designed to help you protect what matters most.

Using the Yale Home app, you can manage compatible devices from a single platform, including smart alarms, smart locks, video doorbells, and indoor and outdoor cameras.

As a valued Yale customer, we're pleased to offer an exclusive upgrade incentive for existing Yale View users: Receive XX% off selected Yale Home products. Offer valid until XX/XX/XXXX. Terms and conditions apply.

Explore Yale Home

Products affected

See all products affected
The following products are included in this lifecycle update.

CCTV and camera products

YSV-4CSMD-8CK	Smart Motion 4 Cam 8CH CCTV Kit
YSV-2CSMD-4CK	Smart Motion 2 cam 4CH CCTV Kit
YSV-1CSMD	Smart Home CCTV Wi-Fi kit 2 Wi-Fi Cam
SV-4C-2DB4MX	Smart Home CCTV Wi-Fi kit 2 Wi-Fi Cam
SV-4C-2ABFX	Smart Home CCTV Kit 4CH with Full HD Outdoor Cameras 2 Cam
SV-8C-4ABFX	Smart Home CCTV Kit 8CH with Full HD Outdoor Cameras 4 Cam
SV-4C-2ABFX-2	Smart Home CCTV Kit 4CH with Full HD Outdoor Cameras 2 Cam
SV-4C-4ABFX-2	Smart Home CCTV Kit 4CH with Full HD Outdoor Cameras 4 Cam
SV-ABFX-W-2	Smart Home CCTV Bullet Addon Outdoor Camera
SV-ABFX-B	Smart Home CCTV Bullet Addon Outdoor Camera
SV-ADFX-W	Smart Home CCTV Dome Addon Outdoor Camera
YFL01-BLK	Yale Floodlight Camera
SV-DAFX-B	HD1080 All-in-One Camera (Front Door Camera)- Black
SV-DAFX-W	HD1080 All-in-One Camera (Front Door Camera)- White
SV-DPFX-B	Indoor Wi-Fi Camera Pan & Tilt
SV-DF7I-W	Indoor Wi-Fi Camera 720p HD
SV-DFFI-W	Indoor Wi-Fi Camera 1080p HD
SV-DFFX-B	Indoor Wi-Fi Camera 1080p Full H
SV-DB4MX-B	Outdoor Pro Wi-Fi Camera 4MP

Need Help?

If you have any questions about this update, your existing products, or available upgrade options, our Customer Support team will be happy to help.

Call our Customer Support Team on 01824 731124

Opening hours: Monday - Friday 9am - 5pm / Saturday 9am - 12.30pm

Q&A

Why is Yale discontinuing Yale View app?
Yale continuously evaluates its product portfolio to ensure we offer the best technology, security and user experience. We are focusing on investment on newer platforms such as Yale Home.
How do I check which camera system I have?
You can check on the product label on your device.
Can I still use my existng products?
Yes. Your products will continue to function and be supported until 31st of December 2030 for Yale View app.
Will my devices stop working on 31st December 2026 for Yale View App?
No. These dates mark the End of Sale for the respective ecosystems and do not mean that your devices, apps, or services will stop working.
31 December 2026 is the End of Sale date for the Yale View ecosystem.
Support will continue beyond these dates in line with the timelines communicated, including security updates, software patches, bug fixes, and technical support during the mainstream support period. Your devices and apps will continue to operate after the End of Sale date.
How long will support continue?
Mainstream support, including software updates, bug fixes, maintenance releases and technical support, will continue until 31 December 2028 for the Yale View app.
Security updates will continue until 31 December 2030 for the Yale View app.
What happens after 31 December 2030 ?
Support for the respective ecosystems and associated applications will end.
The Yale View app will be discontinued after 31 December 2030.
After these dates, Yale will no longer provide security updates, bug fixes, maintenance releases, or technical support for the apps or associated ecosystems. Devices may continue to function, but Yale cannot guarantee ongoing performance, compatibility, or security.
Will I receive software updates?
Yes. Security updates and maintenance updates will continue according to the published roadmap until support ends.
Do I need to do anything to keep my devices working following this service update?
No, there is no action needed from your side, your current devices will continue to work as it always has.
Will my home be left unsecure?
No, your home will not be left unsecure following this service update. Your current devices will continue to work; there are no changes to functionality.
Will I be able to buy additional accessories or replace my current accessories?
After 31st December 2026 for Yale View app, these will be subject to availability; There may still be stock within certain retailers after this point, but it is not guaranteed.
Will Yale offer upgrade incentives?
Yale will provide promotional offers to encourage upgrade to Yale Home. Stay tuned!
What should I do if I want to expand my current systrem?
We recommend considering Yale Home products for future purchase, as Yale View products will no longer be developed or expanded.
Does this affect my warranty?
No. Your warranty will continue to be honoured in accordance with Yale’s standard warranty terms and local requirements.