Contact us

Consumer 

Customer helpline: 01902 364606
Monday - Friday: 8:30am - 5:30pm
Saturday: 9am - 12:30pm

Email us at: info@yale.co.uk

Head of Consumer Sales
Yale UK 
Portobello Works
School Street, Willenhall
WV13 3PW

Consumer complaints

If you've been in touch and are unhappy with the resolution, please let us know by completing our complaints form here
Our senior management team will contact you within 24 hours and will help resolve your issue as quickly as possible.

Locksmiths 

Call our telephone helpline on 0845 302 4765 
Monday - Thursday: 8:00am - 5:30pm 
Friday - 8:00am - 4:30pm

Email us at: locksmiths@yale.co.uk

Trade

Call our telephone helpline on 0845 223 2126
Monday - Thursday: 8:00am - 5:30pm
Friday - 8:00am - 4:30pm

Email us at: orders@yale.co.uk

Alternatively you can Fax us on 0845 223 2127 

OEM customer 

Call our OEM customer helpline on 0845 223 2128
Monday - Thursday: 8:30am - 4:30pm 
Friday - 8:30am - 3:30pm

Email us at: oem_customerservice@yale.co.uk

Media enquiries 

Email us at: yale@edsonevers.com