Contact us
Consumer
To contact a member of our consumer support team, please complete our online form below. If your query relates to spare keys, please email us using the button below.
Opening hours:
Monday - Friday: 8:30am - 7:00pm
Saturday: 9am - 12:30pm
Yale UK
Portobello Works
School Street, Willenhall
WV13 3PW
Telephone: +44 (0) 1824 731141
May Bank Holiday - Please note:
Our customer support will be closed on Monday 2nd May and will reopen on Tuesday 3rd May
Spare Keys
Call our customer helpline on 0845 223 2128
Monday - Thursday: 8:30am - 4:30pm
Friday - 8:30am - 3:30pm
Email us at: oem_customerservice@yale.co.uk
Trade
Call our telephone helpline on 0845 223 2124 (Option 2)
Monday - Thursday: 8:00am - 5:30pm
Friday - 8:00am - 4:30pm
Email us at: csdcomm@assaabloy.com
Media enquiries
Email us at: yale@edsonevers.com