Contact us

Consumer 

To contact a member of our consumer support team please complete our online form

Opening times:

Monday - Friday: 8:30am - 7:00pm
Saturday: 9am - 12:30pm

Yale UK 
Portobello Works
School Street, Willenhall
WV13 3PW

+44 (0) 1824 731141

Trade

Call our telephone helpline on 0845 223 2126
Monday - Thursday: 8:00am - 5:30pm
Friday - 8:00am - 4:30pm

Email us at: csdtrade@assaabloy.com

Alternatively you can Fax us on 0845 223 2127 

OEM customer 

Call our OEM customer helpline on 0845 223 2128
Monday - Thursday: 8:30am - 4:30pm 
Friday - 8:30am - 3:30pm

Email us at: oem_customerservice@yale.co.uk

Media enquiries 

Email us at: yale@edsonevers.com