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Getting Started with Yale Home App

FAQ


  • How to Download the Yale Home App

    The Yale Home App is needed to control your Yale products from your mobile device. The Yale Home App is available for iPhone and Android. Download the Yale Home App from the App Store or Google Play depending on your device.

    Once you have downloaded the Yale App log in to or create a Yale Account.

  • How to Set up a Device in the Yale Home App

    This article provides steps to add a new device to a home in the Yale Home App.

    Once physical installation is complete, you may wish to set up your device so that it is accessible using the Yale Home App.

    Before you get started, download the Yale Home App from either the Apple Store or Google Play depending on whether you use an iOS or Android phone:

    Yale Home (previously Yale Access) devices come with a QR code that can be used to set up the device in the Yale Home App. If you no longer have a QR code associated with the device, the serial number can be used during setup.

    1. Open the Yale Home App
    2. Select the menu in the top-left corner
    3. Select Set up a Device to access the QR code scanner
    4. Scan the code. If you are unable to scan it, select Can’t Scan the Code to set up with the Serial Number
    5. Follow in-app instructions to complete setup steps.
  • Yale Locks Compatibility with Yale Home

    What is Yale Home (formerly Yale Access)?

    Yale Home (formerly Access) is the new ecosystem from Yale which allows you to control your smart lock with our Yale Home app, along with adding a number of accessories including the Yale Connect Wi-Fi Bridge and the Yale Smart Keypad.

    Locks connected to Yale Home also benefit functionality including:

    • Activity monitoring – Always know who is coming and when
    • Guest access – Manage access for anyone 
    • Remote functions – Control and monitor your door from anywhere in the world (requires the Connect Wi-Fi bridge)
    Lock Compatibility

    The following products are compatible with the Yale Home Ecosystem

    • Yale Doorman L3
    • Yale Linus
    • Yale Conexis L2
    • Any lock using the Yale Access Module

    This list will grow as we release new products, any new smart locking products will be fully compatible with the Yale Home ecosystem. 

  • How to Set Access Schedules

    This question has its own page. Click here to read the full answer.