FAQ
What are the key features of the Yale Smart Keypad 2 - Fingerprint?
What's in the box?
1 x Yale Smart Keypad 2 - Fingerprint
- 1 x Double-sided adhesive
1 x Back panel removal tool
2 x Screws
2 x Wall plugs
4 x AAA Batteries
What app should I use with Yale Smart Keypad 2 - Fingerprint
Yale Home is the application to use on your Smartphone. The app is available on the Apple App Store or Google Play.
Download the Yale Home App from the links below.
Once you have downloaded the Yale Home app you will need to click on 'Create an account' or 'Sign in' if you already have an account.
How do I set up the Yale Smart Keypad 2 - Fingerprint ?
This guide provides steps to set up your Yale Smart Keypad for the first time.
NOTE: To connect the keypad to an existing lock, any previously connected keypads need to be disconnected.
1. Unclip the back panel from the keypad.
2. Remove the battery-insulating pull tab, this will power on the keypad for the first time.
3. After removing the battery-insulating pull tab, ensure the LED dots on the front of the keypad are blinking.
4. Open the Yale Home App and select the 3 lines on the left to open the menu, then tap Set Up New Device.
5. Scan the QR code on the back of the keypad located above the batteries when prompted.
6. Select Start Setup and follow the onscreen instructions in the Yale Home app. You will see a series of screens as the Yale Home app connects to your Smart Keypad 2. As part of the onboarding process, the Yale Home app will first download and install any new firmware updates into the keypad. You will then be asked to select the Yale Lock you want to link the keypad with.
7. Congratulations! Your Smart Keypad 2 is ready to use.
How do I install the Yale Smart Keypad 2 - Fingerprint onto my property?
There are two ways to mount the Yale Smart Fingerprint Keypad onto your property. You can use the adhesive pad or the screw fittings that are supplied in the box.
Note - You can select and view the complete installation guides within the Yale Home application when setting up the keypad.
How do I register my Fingerprint?
When setting up the keypad for the first time in the Yale Home app, you are given the option to register your fingerprint.
Below is an example of the in-app fingerprint registration process.
Alternatively, if you select 'skip for now' during the first-time setup, a fingerprint can be added to a user via the Guest List menu as shown below:
Note - from here you may also register a Guest's fingerprint.
How do I turn on my Keypad?
The Yale Smart Fingerprint Keypad will automatically power on when inserting the batteries.
Note- The same applies if you ever want to power off the keypad permanently, remove the batteries.
Is it possible to power the Yale Smart Fingerprint Keypad from a mains power outlet in my home?
No, the Yale Smart Fingerprint Keypad can only be powered by the AAA batteries supplied in the box.
Which batteries does the Yale Smart Fingerprint Keypad take?
The Yale Smart Fingerprint Keypad takes 4x AAA batteries. We recommend using good qulity branded batteries.
What is the expected battery life of the Yale Smart Fingerprint Keypad?
6 months.
What IP rating is the Yale Smart Fingerprint Keypad?
IP55 – water and dust resistant.
What are the temperature parameters of the Yale Smart Fingerprint Keypad?
Operating Temperature: -20℃ to 50℃
Storage Temperature: -30℃ to 70℃
Operating Humidity: 0 to 90%
What are the dimensions of the Yale Smart Fingerprint Keypad?
Dimensions: 69 mm (W) x 122 mm (L) x 19 mm (D)
Weight: 142 g